Play Responsibly
Playing responsibly is all about playing within your means.
Sign your ticket
As soon as you have verified your ticket is a winner, always sign the back right away to ensure your claim on your prize.
Forms & Contacts
Congratulations!
From claim forms to financial tools, we’ll help you navigate the next steps after you win big.
- Claim Documents
- Lottery Offices
- Helpful Contacts
- Other Downloads
Lottery Offices
Florida Lottery Headquarters
- Address
- 250 Marriott Drive Tallahassee, FL 32301
- Phone
- 850-487-7787
- Hours
- M-F: 8:30 am - 4 pm, EST
Jacksonville District Office
- Address
- 8206 Philips Highway - Suite #36
Jacksonville, FL 32256 - Phone
- 904-448-4760
- JACRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Orlando District Office
- Address
- 1241 Semoran Boulevard, Suite 181
Casselberry, FL 32707 - Phone
- 407-788-2202
- ORLRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, EST
Gainesville District Office
- Address
Butler Plaza 3926 Southwest Archer Road Gainesville, FL 32608-2342
- Phone
- 352-334-3880
- GAIRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Pensacola District Office
- Address
- 6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301 - Phone
- 850-484-5020
- PENRC@flalottery.com
- Hours
- M-F: 8:00 am - 3:30 pm, CT
West Palm Beach District Office
- Address
- 4360 Forest Hill Blvd
West Palm Beach, FL 33406 - Phone
- 561-640-6190
- WPBRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Fort Myers District Office
- Address
- 11760 Metro Parkway
Fort Myers, FL 33966 - Phone
- 239-278-7111
- FTMRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Tallahassee District Office
- Address
- 250 Marriott Drive Tallahassee, FL 32301
- Phone
- 850-487-7799
- TALRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, EST
Tampa District Office
- Address
- Centerpoint Business Park
1911 US Highway 301 North - Suite 170
Tampa, FL 33619-2661 - Phone
- 813-744-6134
- TAMRC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Miami District Office
- Address
- 14621 Oak Lane
Miami Lakes, FL 33016 - Phone
- 305-364-3080
- MIARC@flalottery.com
- Hours
- M-F: 8:30 am - 4 pm, ET
Financial Planning
Florida State Bar
Organization of all lawyers licensed by the Supreme Court of Florida to practice law in the state.
- Phone
- 850-561-5600
- Website
- www.floridabar.org/
National Association of Personal Financial Advisors
Association of fee-only financial advisors located across the United States.
- Phone
- 888-333-6659
- Website
- www.napfa.org
The Financial Planning Association
Organization of certified financial planner professionals and financial service providers.
- Phone
- 800-322-4237
- Website
- www.plannersearch.org
The Florida Institute of Certified Public Accountants
Association of all Certified Public Accountants (CPAs) certified in the state.
- Phone
- 800-342-3197
- Website
- www.ficpa.org
Fraud Assistance
Federal Trade Commission
- Phone
- 877-382-4357
- Website
- www.ftc.gov
North American Association of State and Provincial Lotteries (NASPL)
Learn more about how to protect yourself from scams.
- Website
- naspl.org/playerprotection
Taxes: Internal Revenue Service
Internal Revenue Service (IRS)
- Phone
- 800-829-1040
- Businesses
- 800-829-4933
- Website
- www.irs.gov
Winners Checklist
some friendly tips to complete your win
Winning with the Florida Lottery is just as fun and easy as playing, but you’ll need some important information. Check out our Winner’s Checklist for all the details to complete your win!
Claim in person or by mail
Depending on your prize amount, you may have the option to claim in person or through the mail.Pick a payment plan
Payment plan options (lump sum or annuity payments) are available for prizes won through select games.Complete required forms
To claim a prize of $600 or more, you’ll need to provide identification and complete certain forms.Remember to account for taxes
Regardless of prize amount or the prize payment method, appropriate federal taxes will always be withheld before the prize is paid. Remember to account for this in any financial planning!
Responsible Winners Showcase
every winner has an experience all their own
Winning the Lottery is filled with endless possibilities. Explore our Winner Showcase to discover how winning could change your life forever.